Who am I?
I've been designing for 15+ years specializing in interaction design, information architecture, and user research. I enjoy problem solving and I approach it by practicing these skills:
- Creating user flows, wireframes, specifications, and prototypes to communicate designs
- Facilitating contextual studies, focus groups, and usability sessions to gather user research
- Assisting product management with requirements gathering and use case development
I was raised in Chicago and started my career in Atlanta, but I've settled with my wife and two daughters in sunny Southern California. Lately, I've been spending an inordinate amount of time cooking Texas barbecue.
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What is user experience to me?
I approach it as understanding the user's needs and designing for a delightful experience. It's about conducting research and leveraging metrics to inform my design decisions. In the end, I want to gain empathy for the user and understand the end-to-end journey. It's something I feel passionate about.
Inventory Control is a B2B web app for venues and promoters to manage their event inventory and pricing.
Mobile Box Office was an iPad solution to selling tickets from outside the brick-and-mortar box office.
EventBase is Ticketmaster's next-generation web application for end-to-end event management.
Buzz was a business recommendation site (a la Yelp) which would have leveraged the Yellow Pages network of businesses.
CP3 is an internal sales tools which allows the ability for a sales rep to sell services to new advertisers.
California Angler is an iPhone app that allows for fish species identification. It was a personal pet project of mine. :)